The CRM (Customer Relationship Management) in Bitrix24 is a well-known and commonly used tool that helps to improve business and relationship with clients and business partners.

Integration with SALESmanago allow you to:

• synchronized and homogeneous data base – all data collected in Bitrix24 are automatically imported to SALESmanago, and all information about customers behavior collected by SALESmanago are automatically integrated with data stored in Bitrix24.
• exchange information between both systems – Bitrix24 allows to acquainted with the results and all information collected from an internet campaign. Generating reports directly from this CRM system is possible. The exchange of information between this CRM system and SALESmanago improves the data flow and increases the efficiency of daily work.
• transparent customer profile – all data related to the customer is collected as a result of internet campaigns and the sales department’s individual work as well as it’s relationship with the customer. It brings you a broader profile of the customer and allows for more effective targeting during the campaigns of follow ups.

 

More details about this integration:

Bitrix24		SALESmanago
Leads and contacts list	⇒	CRM -> Contacts list
Company details (Industry)	⇒	CRM -> Company list and data devolved as tags
Tags from SALESmanago	⇐	Detailed information about the company, which contact is assigned
Newsletter Agreement	⇐	Changes in opt-in/opt-out status
General scoring in SALESmanago	⇐	Contact’s general scoring value
Email Campaigns	⇐	List of send emails to the contact
Contact visit history	⇐	List of visited URL by contact

 

The data between systems are exchanged with on-day delay.

IMPORTANT:

• the integration includes the Bitrix24 self-hosted version,
• the integration is paid, the price depends on number of contacts in database,
• the integration is implemented for customer’s request. For further information, please contact witch Kate Rejdych email: katarzyna.rejdych@salesmanago.pl.

Integration is ran by ATTELI company (SALESmanago partner).