Event: contact has been opted out

This rule starts when the contact change from opt – in to opt – out. There are two ways to trigger the rule:

  • the contact opt-outs out via a link in an email
  • the contact is opt-ed out through the API

optedout

IMPORTANT: If you use this event, you can’t trigger Action: send an e-mail, because the contact will not receive it.  However, you can use it to add tags or notes.

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