Condition: contact opened email

This condition is fulfilled if the contact opens an email.

opened

 

The condition has to include:

[1] The type of condition: contact opened an email.

[2] Email: you can choose any email available from the list of standard messages.

[3] During the last: set the time period during which a given message should be verified. Time range refers to a particular message, therefore, you have to bear in mind that you must always define a message.

Note: From a technical point of view you have to understand what can be downloaded by the recipient. Some email programs block graphics for recipients by default – the results of the openings are generally slightly underestimated in relation to reality.

 

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