Exporting reports from mailing campaigns

In SALESmanago you can export a report of mailing campaign to an Excel file.

Go to Email Marketing => Sending Emailing Analytics

You can search your email by clicking [1] Search. You can search either by typing the email subject or the name of the email in the system. Next, choose the date of sending the email and type in the phrase the email contains, so the search results will be narrowed down. Use [2] Filter for advanced searching. You can search through the whole number of emails sent from the system or only through those which were sent from this account. You can search among particular groups such as: sent using API, mass mailings or birthday mailings, and many more.

Once you find the email, click Details.

You will see general statistics of the email. Click the Export button to display the window with the export settings.



Choose the folder in the Content Repository to which the file will be sent (Documents, Report, Download Centre, Other). When the export is completed, go to Content Repository. From the dropdown list choose the folder to which the folder was sent and download it.


The exported file contains 3 spreadsheets. The first one contains the data about the emails: open and click-through rate, the average time between opening and clicking through the email, the time when the email was opened and clicked-through.

The second spreadsheet has the contacts that opted-out [1] of future emails and the third spreadsheet has information about soft and hard bounces. Opted out should like this:


[2] Bounces:


This report can also be generated automatically. When you click “Send” on the prepared mail after filling the fields associated with a given campaign mailing, mark the checkbox “Send automatic reports from the campaign.” You can get 3 reports from one mailing campaign after a certain time.  These reports will be in the repository tab.

If you need more information about the topic mentioned above, please contact us: support@salesmanago.com +1 800 960 0640