Workflow Event: Text message delivered to Contact

This Event occurs when a text message created based on a specific template has been successfully delivered to a Contact.

NOTE: This option is only available for SMS gateways for which the callback mechanism can be configured. You can check this in the settings of each individual gateway (Menu → Channels → Mobile Marketing → Integrations).

After adding this Event to your Workflow, define the following settings:

[1] Group—Select a group of text messages to narrow down the list in point [2].

[2] Template—Select a template created in Menu → Channels → Mobile Marketing → Messages → Templates. The Event will occur if a text message created based on the selected template is delivered to a Contact.

[3] Follow an alternative path after—This option will only be available if this Event is not the triggering Event for the Workflow (i.e., if it is preceded by another Event, a Condition, or an Action, and not directly connected with the Start element). Here, you can specify the time after a previous Event/Condition/Action for which the system will wait for this Event to occur.

If the Event occurs within the specified time, the primary path will be followed immediately.

If the Event does not occur within the specified time, the alternative path will be followed.

Read more in the article: Workflow | Advanced configurations >>

Click Save to continue configuring your Workflow.

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