This action allows to set a specific number of points to a contact, regardless of the points collected until that point – scoring takes a new value.
Go to AUTOMATION PROCESSES => WORKFLOW
From the list of the elements in Workflow choose Action => Add scoring to a contact
Next, go to the settings of the action.
In this action, you need to:
[Score] – determine how many points should be added to a contact.
Once you’re done, click Save changes.
IMPORTANT: Before action, if the scoring of the contact amounts to 100 points, and the action’s scoring is worth 10, after this action the contact’s scoring will amount to 10 points.
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