Workflow Condition: Contact scoring equals

This Condition is met if the scoring of a Contact is equal to the value specified in the Condition’s settings.

Read about Contact scoring >>

TIP: If you want to define a range of values, and not a specific value, use the Workflow element: Condition: Contact scoring is more than >>

After adding this Condition to your Workflow, define the following settings:

[1] Score—Enter the scoring value (a number of points) for which the Condition will be met.

For instance, if you enter 100 in this field, the Condition will be met if the scoring of a Contact is exactly 100.

[2] Add another path—Click here to add another path starting from the same Condition element but depending on a different configuration of this Condition element.

If you click on Add another path, you will see that another icon has appeared on the Condition element, and that the icons are numbered:

You can set up to 5 different paths and define the order in which they will be checked for each Contact. If the condition set for the first path is not met, the system will check the condition for the second path, then for the third, etc. If none of the paths can be followed because none of the specified conditions is met, the system will follow the path starting from the red (X) icon.

Read more in the article: Workflow | Advanced configurations >>

Click Save to continue configuring your Workflow.

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