Workflow | Condition: Contact scoring reached

The condition is fulfilled when the contact scoring reached or did not reached a given number of points.

IMPORTANT: The condition will be fulfilled only when a contact reaches the exact number of given points. If we set the conditional scoring at 200 points, and the contact scoring increases from 199 to 201, the action does not start. 

In Workflow, choose Conditions => Contact scoring reached.


Then, adjust the settings:

[1] Tick NOT to revert the condition, that is, the condition will be fulfilled if the contact does not reach the giving scoring points.

[2] Score – enter the chosen number of scoring points.


Click Save changes. Then choose the action which will be dependant on the set condition and connect both of them using arrows.



Basic contact scoring

Workflow | Condition: Contact scoring exceeded


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