Workflow | Event: Contact has been opted in

This event is triggered when

  • a user confirms the subscription – when the user clicks the link (the link $opt-in$) which is in an email that confirms sending a form.
  • information concerning the change in status for an opt-out one is sent to the system by API

Go to AUTOMATION PROCESSES => WORKFLOW


From the list of Workflow elements select Event => Contact has been opted out

The event checks whether the status was changed in the selected time period.
 

IMPORTANT:

  • To such a contact you cannot set Action: send email. However, you can assign a tag and add a note.
  • Triggering event by managing contacts does not work.
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