This event runs workflow when contact is being tagged.
In this event you need to specify:
[1] The type of event: contact was tagged with.
[2] Tags: It is required to insert one or more tags. If we insert few tags separated with a comma, at least one of them will have to be fulfilled to run a workflow.
ENTERING TAGS INTO THE SYSTEM:
Note: The tags may be added to the system in many ways, but not every way activates workflow.
Workflows are not activated while adding tags in a mass tagging.
Assigning tags that are running workflow:
- add a tag to a contact manually on the contact card,
- add a tag automatically by segmentation matrices,
- adding other workflows for automated processes,
- add a tag remotely via API or one of the integrated platforms,
- add a tag by integrated email proxy – tags are added whenever we ship an integrated (e.g. Outlook) email message to the address, which was not yet in the database.
Assigning tags that are NOT running workflow:
- import contacts from a file,
- add a tag as a share in management contacts,
- add a tag by transaction analytics,
- adding a tag with the contact details in contact management.